Skip to main content
VozAgent can notify you about important events — new calls, completed appointments, billing updates, and more. The Notifications tab in Settings lets you control exactly what notifications you receive and how they’re delivered. To access these settings, go to Settings in the sidebar and click the Notifications tab. Each notification is controlled by a simple on/off toggle. Changes take effect immediately — there’s no save button needed.

​
Email Notifications

The Email Notifications card controls which updates are sent to your account email. Each toggle has a title and description so you know exactly what you’re subscribing to. Available email notifications:

​
SMS Notifications

The SMS Notifications card lets you receive instant text message alerts for important events. This is especially useful if you’re out in the field and want immediate updates.

​
Setting Up Your SMS Phone Number

Before you can receive SMS notifications, you need to enter your phone number:
  1. In the Phone Number for SMS field, enter your phone number with country code (e.g., +1 (555) 123-4567).
  2. The number is saved automatically when you leave the field.

​
Available SMS Notifications

SMS notifications are designed to be concise and focused on the most critical events, so you’re not overwhelmed with texts while you’re on the job.

​
In-App Notifications

The In-App Notifications card controls the notifications you see within the VozAgent dashboard itself. These appear as banners or badges while you’re using the platform. Available in-app notifications:

​
Product & Marketing

The Product & Marketing card lets you control communications from the VozAgent team about the platform itself. These are all optional. Turning them off will not affect any operational notifications about your calls, assistants, or billing. If you’re running a busy home service business, here are some suggested notification configurations: Must-have notifications:
  • Email: Call Failed — So you know immediately if something goes wrong.
  • Email: Low Balance Alert — So your AI assistant doesn’t run out of calls mid-day.
  • SMS: Call Summary — Get a quick text after each call while you’re in the field.
  • Email: Billing & Payments — Stay on top of invoices and payment issues.
Nice to have:
  • Email: Weekly Activity Summary — A quick weekly recap of how your AI is performing.
  • In-App: New Call Received — See live updates when you’re in the dashboard.
Optional:
  • Email: New Contact Added — Useful if you want to follow up manually with new leads.
  • SMS: Payment Failed — Adds urgency to billing issues.