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VozAgent lets you search for and get phone numbers directly from the platform. The whole process takes less than a minute.

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Opening the Search Panel

  1. Go to Phone Numbers in the sidebar.
  2. Click Add Phone Number in the top right corner of the page.
If you don’t have any phone numbers yet, you will see an empty state with the message “Add Your First Phone Number” and a prominent Add Phone Number button in the center of the page. This opens the Search Numbers panel on the right side of the screen.
Note: Only admin users can purchase phone numbers. If the button is disabled, ask your organization admin to add the number for you.

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Searching for a Number

The search panel has three fields:

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Number Type

Choose the type of number you want:
  • Local — A standard local phone number tied to a specific area code. Good for establishing a local presence.
  • Mobile — A mobile-style number. Also supports SMS on most numbers.
  • Toll-Free — A toll-free number (800, 888, etc.) so customers can call without long-distance charges.

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Area Code

Enter a 3-digit area code to narrow your search to a specific region. For example:
  • 305 for Miami
  • 212 for New York
  • 415 for San Francisco
This field is optional. Leave it blank to see numbers from any area.

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Contains Pattern

Enter a sequence of digits to find numbers that contain a specific pattern. For example, searching for 555 will return numbers like (305) 555-1234. This field is optional and can be combined with the area code filter. Once you have set your filters, click Search. The panel will display a list of available numbers.

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Choosing and Getting a Number

Search results appear in a table with the following information for each number:
  • Number — The phone number in formatted display
  • Capabilities — Badges showing Voice and/or SMS support
  • Location — The city and state associated with the number (shown on larger screens)
To get a number:
  1. Find the number you want and click the Get Number button next to it.
  2. A Confirm Phone Number dialog will appear, showing the number and a note that it can be used for both inbound and outbound calls.
  3. Click Confirm to proceed.
The button text will change to Getting… while the number is being provisioned. This usually takes just a few seconds.

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After You Get a Number

Once your number is activated, you will see a celebration screen with the message Number Activated! along with your new phone number. The screen also shows a What’s Next? card with three suggested actions:
  • Assign to Assistant — Connect this number to one of your AI assistants to start handling calls
  • Configure Settings — Customize call forwarding, voicemail, and other phone settings
  • Test Inbound Calls — Call your new number to verify everything is working correctly
Click View Phone Numbers to return to the main phone numbers list, or Assign to Assistant to go straight to assignment.

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Plan Limits and Add-Ons

Each plan includes a certain number of phone numbers (for example, the Essential plan includes 1 and the Growth plan includes 3). If you have reached your limit, you will see a warning message at the top of the search panel:
You’ve reached your limit of [X] phone numbers.
You then have two options:
  • Add Number (+$5/mo) — Purchase one additional phone number as a monthly add-on. Billed monthly, cancel anytime.
  • Upgrade Plan — Go to the billing page to move to a higher tier with more numbers included.
If you choose to add a number, you will be taken through a quick checkout flow. Once complete, you can return to the search panel and get your number.