What Gets Logged
The activity log captures a wide range of actions, including:| Action | Description |
|---|---|
| Login / Logout | When someone signs into or out of the account |
| Settings Update | Changes to account, business, or notification settings |
| Assistant Create / Update / Delete | Any changes to AI assistants |
| Contact Create / Update / Delete | Adding, editing, or removing contacts |
| Phone Number Create / Delete | Provisioning or removing phone numbers |
| Knowledge Base Create / Delete | Adding or removing knowledge base content |
| Data Export | When someone downloads a data export |
| Account Deletion Request | When an account deletion is initiated |
- Green — Create actions (new resources added)
- Blue — Update actions (existing resources modified)
- Red — Delete actions (resources removed)
- Emerald — Login events
- Amber — Logout events
- Purple — Export actions
Reading the Activity Log
Each entry in the log shows:- Action icon — A visual indicator of the action type (e.g., a bot icon for assistant actions, a phone icon for phone numbers).
- Action name — What happened, formatted in plain language (e.g., “Assistant Create,” “Contact Update,” “Login”).
- Resource type — The type of resource involved, if applicable.
- User — Who performed the action. Your own actions are marked with “(you).”
- IP Address — The IP address from which the action was performed, displayed in monospace text.
- Category — A badge showing the action category (create, update, delete, login, etc.).
- Date — When the action occurred, shown as relative time (e.g., “2 hours ago,” “3 days ago”).
Viewing Action Details
Click on any log entry to expand it and see additional details. The expanded view shows:- Full timestamp — The exact date and time (e.g., “Feb 10, 2026 at 3:45:22 PM”).
- IP address — Repeated for quick reference.
- Resource ID — The unique identifier of the affected resource (first 8 characters shown).
- Details in JSON format — The raw details of the action, which can be useful for troubleshooting or when working with VozAgent support.
Data Retention
Activity logs are retained for 90 days. Entries older than 90 days are automatically removed. This includes all action types — logins, resource changes, exports, and more. The log displays up to 100 recent entries at a time, covering your organization’s activity from the last 30 days in the default view.Visibility by Role
What you see in the activity log depends on your role:- Founders and Admins see all organization-wide activity, including actions by other team members.
- Standard Users see activity scoped to their own actions.
Security Monitoring
The activity log is an important tool for keeping your account safe. Here are some things to watch for:- Unexpected logins — If you see login events from unfamiliar IP addresses or at unusual times, someone may have access to your credentials.
- Unauthorized changes — Deletions or modifications you didn’t make could indicate a compromised account.
- Multiple failed actions — Repeated failed attempts may suggest someone is testing access.
- Change your password from the Security tab.
- Enable two-factor authentication if it isn’t already on.
- Contact VozAgent support for assistance.
Security Information
A separate Security Information card below the activity log provides a summary reminder:- Activity logs are retained for 90 days and include important actions like logins, data exports, and resource modifications.
- If you notice suspicious activity, contact support immediately or change your password.
Related Articles
- Security Settings — Change your password and enable two-factor authentication.
- Two-Factor Authentication — Add an extra layer of protection to your account.
- Team Members & Roles — Manage who has access to your organization.
- Privacy & Data — Export your data and understand data protection policies.

