# VozAgent

## Docs

- [Changelog](https://docs.vozagent.ai/changelog.md): The latest updates and improvements to VozAgent.
- [Get Assistant](https://docs.vozagent.ai/developers/api/assistants/get.md): Retrieve a single assistant by ID.
- [List Assistants](https://docs.vozagent.ai/developers/api/assistants/list.md): Retrieve a list of all assistants.
- [Create Outbound Call](https://docs.vozagent.ai/developers/api/calls/create.md): Initiate a new outbound call to a phone number.
- [Get Call](https://docs.vozagent.ai/developers/api/calls/get.md): Retrieve a single call by ID.
- [List Calls](https://docs.vozagent.ai/developers/api/calls/list.md): Retrieve a list of all calls.
- [Create Contact](https://docs.vozagent.ai/developers/api/contacts/create.md): Create a new contact.
- [Delete Contact](https://docs.vozagent.ai/developers/api/contacts/delete.md): Delete a contact by ID.
- [Get Contact](https://docs.vozagent.ai/developers/api/contacts/get.md): Retrieve a single contact by ID.
- [List Contacts](https://docs.vozagent.ai/developers/api/contacts/list.md): Retrieve a list of all contacts.
- [Update Contact](https://docs.vozagent.ai/developers/api/contacts/update.md): Update an existing contact.
- [API Reference](https://docs.vozagent.ai/developers/api/introduction.md): Welcome to the VozAgent API. Programmatically manage your AI voice agents, contacts, calls, and integrations.
- [Get Phone Number](https://docs.vozagent.ai/developers/api/phone-numbers/get.md): Retrieve a single phone number by ID.
- [List Phone Numbers](https://docs.vozagent.ai/developers/api/phone-numbers/list.md): Retrieve a list of all phone numbers.
- [Create Webhook](https://docs.vozagent.ai/developers/api/webhooks/create.md): Create a new webhook subscription.
- [Delete Webhook](https://docs.vozagent.ai/developers/api/webhooks/delete.md): Delete a webhook subscription by ID.
- [List Webhooks](https://docs.vozagent.ai/developers/api/webhooks/list.md): Retrieve a list of all webhook subscriptions.
- [Update Webhook](https://docs.vozagent.ai/developers/api/webhooks/update.md): Update an existing webhook subscription.
- [Assistants](https://docs.vozagent.ai/developers/docs/assistants.md): AI voice assistants are the core of VozAgent. Learn how to create and configure them.
- [Integrations](https://docs.vozagent.ai/developers/docs/integrations.md): Connect VozAgent to your existing tools and workflows.
- [Cal.com Integration](https://docs.vozagent.ai/developers/docs/integrations/calcom.md): Enable your assistant to book appointments into your Cal.com calendar.
- [GoHighLevel Integration](https://docs.vozagent.ai/developers/docs/integrations/gohighlevel.md): Sync contacts and book appointments with GoHighLevel CRM.
- [Zapier Integration](https://docs.vozagent.ai/developers/docs/integrations/zapier.md): Connect VozAgent to 5,000+ apps with no-code automation.
- [Introduction](https://docs.vozagent.ai/developers/docs/introduction.md): Welcome to VozAgent — the AI-powered voice automation platform for modern businesses.
- [Knowledge Bases](https://docs.vozagent.ai/developers/docs/knowledge.md): Make your assistants smarter by giving them access to your business information.
- [Phone Calls](https://docs.vozagent.ai/developers/docs/phone-calls.md): Handle inbound and outbound phone calls with AI-powered voice assistants.
- [Phone Numbers](https://docs.vozagent.ai/developers/docs/phone-numbers.md): Connect phone numbers to your assistants to receive and make calls.
- [Quickstart](https://docs.vozagent.ai/developers/docs/quickstart.md): Get your first AI voice assistant up and running in under 10 minutes.
- [Tools](https://docs.vozagent.ai/developers/docs/tools.md): Extend your assistant's capabilities with actions it can take during calls.
- [Web Calls](https://docs.vozagent.ai/developers/docs/web-calls.md): Embed voice AI directly on your website for browser-based conversations.
- [Caller Insights: Who's Calling and Why](https://docs.vozagent.ai/help/analytics/caller-insights.md): Understand the Who's Calling and Why They're Calling insight panels on your VozAgent analytics dashboard.
- [Campaign Performance](https://docs.vozagent.ai/help/analytics/campaign-performance.md): Understand your outbound campaign metrics -- track progress, completion rates, and success for each campaign.
- [Key Dashboard Metrics Explained](https://docs.vozagent.ai/help/analytics/dashboard-metrics.md): Understand each metric on your VozAgent analytics dashboard -- calls handled, contacts added, appointments booked, and hours saved.
- [Filtering by Date Range and Exporting Data](https://docs.vozagent.ai/help/analytics/exporting-analytics.md): Use the dashboard time range selector to filter analytics and export your call data as CSV from the Call Activity page.
- [Assistant Knowledge Base](https://docs.vozagent.ai/help/assistants/assistant-knowledge-base.md): How to link knowledge bases to your assistant so it can answer questions about your business.
- [Assistant Questions](https://docs.vozagent.ai/help/assistants/assistant-questions.md): Setting up the questions your assistant asks callers — system questions, custom questions, and how to manage them.
- [Calendar and Booking Setup](https://docs.vozagent.ai/help/assistants/calendar-and-booking-setup.md): How to connect a calendar to your assistant so it can check availability and book appointments.
- [Capabilities and Advanced Features](https://docs.vozagent.ai/help/assistants/capabilities-and-advanced-features.md): Understanding the Capabilities tab — configure what actions your assistant can take during calls.
- [Creating an Inbound Assistant](https://docs.vozagent.ai/help/assistants/creating-an-inbound-assistant.md): A step-by-step walkthrough of the inbound assistant wizard — from booking to review.
- [Creating an Outbound Assistant](https://docs.vozagent.ai/help/assistants/creating-an-outbound-assistant.md): A step-by-step walkthrough of the outbound assistant wizard — choose a call type, configure your AI caller, and understand voicemail detection and personalization.
- [Custom System Prompts](https://docs.vozagent.ai/help/assistants/custom-system-prompts.md): A guide to viewing and editing the system prompt that controls how your assistant behaves.
- [Duplicating Assistants](https://docs.vozagent.ai/help/assistants/duplicating-assistants.md): How to clone an existing assistant to create a copy with the same settings.
- [Editing Your Assistant](https://docs.vozagent.ai/help/assistants/editing-your-assistant.md): How to edit your assistant after creation — name, prompt, greeting, voice, questions, and more.
- [Inbound vs. Outbound Assistants](https://docs.vozagent.ai/help/assistants/inbound-vs-outbound-assistants.md): Learn the difference between inbound and outbound AI assistants, and when to use each one for your business.
- [Industry Templates](https://docs.vozagent.ai/help/assistants/industry-templates.md): Overview of the pre-built assistant templates and how to use them to get started quickly.
- [Testing Your Assistant](https://docs.vozagent.ai/help/assistants/testing-your-assistant.md): How to test your assistant using chat and voice call from the dashboard before going live.
- [Transfer and Fallback Configuration](https://docs.vozagent.ai/help/assistants/transfer-and-fallback-configuration.md): Setting up call transfers to team members, transfer schedules, and what happens when no one is available.
- [Voice and Tone Configuration](https://docs.vozagent.ai/help/assistants/voice-and-tone-configuration.md): How to choose a voice for your assistant and set the conversation tone and style.
- [Booking Settings and Availability](https://docs.vozagent.ai/help/calendar-and-booking/booking-settings-and-availability.md): Learn how to configure your availability hours, appointment duration, and buffer time so your AI assistant books appointments that fit your schedule.
- [Calendar & Booking Overview](https://docs.vozagent.ai/help/calendar-and-booking/calendar-overview.md): Learn how VozAgent's calendar integration works, which providers are supported, and how your AI assistant books appointments automatically.
- [Connecting Cal.com](https://docs.vozagent.ai/help/calendar-and-booking/connecting-calcom.md): Step-by-step guide to connecting your Cal.com account so your AI assistant can check availability and book appointments.
- [Connecting Calendly](https://docs.vozagent.ai/help/calendar-and-booking/connecting-calendly.md): Step-by-step guide to connecting your Calendly account so your AI assistant can check availability and help callers schedule appointments.
- [Connecting Google Calendar](https://docs.vozagent.ai/help/calendar-and-booking/connecting-google-calendar.md): Step-by-step guide to connecting your Google Calendar so your AI assistant can check availability and book appointments.
- [Viewing Calendar and Bookings](https://docs.vozagent.ai/help/calendar-and-booking/viewing-calendar-and-bookings.md): How to use the Calendar page to view, navigate, and manage appointments booked by your AI assistants.
- [Call Activity Overview](https://docs.vozagent.ai/help/call-management/call-activity-overview.md): Navigate the Call Activity page to see your full call history, understand table columns, and use the mobile card view.
- [Call Analysis and Success Evaluation](https://docs.vozagent.ai/help/call-management/call-analysis-and-sentiment.md): Understanding the AI-generated call summaries, success evaluations, and structured data that VozAgent provides for every call.
- [Filtering and Exporting Calls](https://docs.vozagent.ai/help/call-management/filtering-and-exporting-calls.md): Search for calls, filter by status, type, and date range, and export your call data as a CSV file.
- [Listening to Recordings](https://docs.vozagent.ai/help/call-management/listening-to-recordings.md): Play back call recordings with the built-in audio player, scrub through audio, and download recordings as MP3 files.
- [Making Outbound Calls](https://docs.vozagent.ai/help/call-management/making-outbound-calls.md): How to initiate a one-off outbound call to a contact using your AI assistant, without setting up a campaign.
- [Reading Call Transcripts](https://docs.vozagent.ai/help/call-management/reading-call-transcripts.md): Understand the chat-style transcript format, speaker identification, timestamps, and how to copy transcript text.
- [Viewing Call Details](https://docs.vozagent.ai/help/call-management/viewing-call-details.md): Open a call's detail panel to see contact information, call summary, recording, transcript, and quick actions.
- [Campaign Results and Analytics](https://docs.vozagent.ai/help/contacts-and-campaigns/campaign-results-and-analytics.md): How to view campaign performance, track call outcomes, understand success rates, use the stats bar, and configure retry logic in VozAgent.
- [Campaign Scheduling](https://docs.vozagent.ai/help/contacts-and-campaigns/campaign-scheduling.md): How to schedule campaigns for a specific date and time, start campaigns immediately, configure calling hours windows, and control when your outbound calls go out.
- [Campaign Types and Statuses](https://docs.vozagent.ai/help/contacts-and-campaigns/campaign-types-and-statuses.md): Understanding the lifecycle of a VozAgent campaign -- from Draft through Active to Completed -- and what each status means for your outbound calls.
- [Contact Tags and Filtering](https://docs.vozagent.ai/help/contacts-and-campaigns/contact-tags-and-filtering.md): How to use tags, status filters, search, and date ranges to organize and find contacts in VozAgent.
- [Importing Contacts by Copy and Paste](https://docs.vozagent.ai/help/contacts-and-campaigns/copy-paste-import.md): How to quickly add contacts by copying data from a spreadsheet and pasting it into VozAgent, with column mapping and duplicate detection.
- [Creating a Campaign](https://docs.vozagent.ai/help/contacts-and-campaigns/creating-a-campaign.md): How to create an automated outbound calling campaign in VozAgent -- from selecting an assistant to choosing contacts and configuring call settings.
- [Editing and Managing Campaigns](https://docs.vozagent.ai/help/contacts-and-campaigns/editing-and-managing-campaigns.md): How to edit draft campaigns, pause and resume active campaigns, duplicate completed campaigns, and delete campaigns you no longer need.
- [Exporting Contacts](https://docs.vozagent.ai/help/contacts-and-campaigns/exporting-contacts.md): How to download your VozAgent contacts as a CSV file, including exporting all contacts, filtered lists, and selected contacts.
- [Importing Contacts from CSV](https://docs.vozagent.ai/help/contacts-and-campaigns/importing-contacts-csv.md): Step-by-step guide to importing contacts from a CSV file into VozAgent, including column mapping, validation, and duplicate handling.
- [Managing Contacts](https://docs.vozagent.ai/help/contacts-and-campaigns/managing-contacts.md): Learn how to add, edit, and delete contacts in VozAgent. Understand contact fields, statuses, and how to keep your contact list organized.
- [Testing and Running Campaigns](https://docs.vozagent.ai/help/contacts-and-campaigns/testing-and-running-campaigns.md): How to test a campaign before launch, publish it to start calling contacts, understand personalization and voicemail handling, and monitor results in VozAgent.
- [Adding Your First Contact](https://docs.vozagent.ai/help/getting-started/adding-your-first-contact.md): How to add contacts to VozAgent manually, via CSV import, or by copy-pasting from a spreadsheet.
- [Creating Your First Assistant](https://docs.vozagent.ai/help/getting-started/creating-your-first-assistant.md): Step-by-step guide to creating your first AI phone assistant in VozAgent.
- [Making Your First Call](https://docs.vozagent.ai/help/getting-started/making-your-first-call.md): What to expect when someone calls your VozAgent number for the first time, and how to test it yourself.
- [Setting Up Your First Phone Number](https://docs.vozagent.ai/help/getting-started/setting-up-your-first-phone-number.md): How to get a phone number in VozAgent and assign it to your AI assistant.
- [Understanding Your Dashboard](https://docs.vozagent.ai/help/getting-started/understanding-your-dashboard.md): A guide to the VozAgent analytics dashboard, metrics cards, and insight panels.
- [Welcome to VozAgent](https://docs.vozagent.ai/help/getting-started/welcome-to-vozagent.md): Learn what VozAgent is, who it's built for, and how to navigate the platform.
- [API Key Management](https://docs.vozagent.ai/help/integrations/api-keys.md): How to create, manage, and securely handle API keys for authenticating with the VozAgent API and third-party integrations.
- [GoHighLevel Integration](https://docs.vozagent.ai/help/integrations/gohighlevel-integration.md): How to connect VozAgent to GoHighLevel for contact sync, calendar booking, tag management, and pipeline tracking.
- [HubSpot Integration](https://docs.vozagent.ai/help/integrations/hubspot-integration.md): How to connect VozAgent to HubSpot to sync contacts, log calls, and automatically create leads.
- [Integrations Overview](https://docs.vozagent.ai/help/integrations/integrations-overview.md): Explore the integrations available in VozAgent to connect your CRM, calendar, automation tools, and more.
- [Creating and Managing Webhooks](https://docs.vozagent.ai/help/integrations/webhooks.md): How to create incoming webhook URLs to receive contact data from external platforms, with automatic field mapping, auto-call triggering, duplicate detection, and signature verification.
- [Zapier Integration](https://docs.vozagent.ai/help/integrations/zapier-integration.md): How to connect VozAgent with Zapier to automate workflows across thousands of apps.
- [Adding Text Content](https://docs.vozagent.ai/help/knowledge-base/adding-text-content.md): How to create and edit text-based knowledge items by typing or pasting information directly.
- [Adding Website Content](https://docs.vozagent.ai/help/knowledge-base/adding-website-content.md): How to add website URLs to your knowledge base so your AI assistant can reference your web content during calls.
- [Automatic Website Knowledge](https://docs.vozagent.ai/help/knowledge-base/auto-website-knowledge.md): How VozAgent automatically creates a knowledge base from your business website so your assistant can answer questions from day one.
- [Deleting Knowledge Items](https://docs.vozagent.ai/help/knowledge-base/deleting-knowledge-items.md): How to remove documents and items from your VozAgent knowledge base, including what happens when items are linked to assistants.
- [Editing Knowledge Items](https://docs.vozagent.ai/help/knowledge-base/editing-knowledge-items.md): How to update the title, content, and URL of existing knowledge items in your VozAgent knowledge base.
- [Knowledge Base Overview](https://docs.vozagent.ai/help/knowledge-base/knowledge-base-overview.md): What knowledge bases are, why they matter, and how they help your AI assistant answer questions about your business.
- [Linking Knowledge to Assistants](https://docs.vozagent.ai/help/knowledge-base/linking-kb-to-assistants.md): How to attach knowledge items to your AI assistants so they can reference your business information during calls.
- [Managing Knowledge Items](https://docs.vozagent.ai/help/knowledge-base/managing-knowledge-items.md): How to view, edit, delete, and sync your knowledge items, and how they connect to your AI assistants.
- [Uploading Documents](https://docs.vozagent.ai/help/knowledge-base/uploading-documents.md): How to upload PDFs and other document files to your knowledge base for your AI assistant to reference.
- [Assigning Phone Numbers to Assistants](https://docs.vozagent.ai/help/phone-numbers/assigning-to-assistants.md): How to connect a phone number to an inbound or outbound AI assistant so it can handle calls.
- [Connecting Your Own Phone Number](https://docs.vozagent.ai/help/phone-numbers/connecting-your-own-number.md): How to bring your own phone number from Twilio, Telnyx, or Vonage and use it with your VozAgent AI assistant.
- [Forwarding Calls to VozAgent](https://docs.vozagent.ai/help/phone-numbers/forwarding-calls-to-vozagent.md): How to set up call forwarding from your existing business phone number to your VozAgent AI assistant number.
- [Managing Phone Numbers](https://docs.vozagent.ai/help/phone-numbers/managing-phone-numbers.md): How to view phone number details, edit labels, toggle SMS, set fallback destinations, and delete numbers in VozAgent.
- [Phone Number Costs](https://docs.vozagent.ai/help/phone-numbers/phone-number-costs.md): How phone number billing works in VozAgent, including monthly fees, per-minute charges, and add-on pricing.
- [Phone Numbers Overview](https://docs.vozagent.ai/help/phone-numbers/phone-numbers-overview.md): Understand the types of phone numbers available in VozAgent, what they cost, and why your AI assistant needs one.
- [Purchasing a Phone Number](https://docs.vozagent.ai/help/phone-numbers/purchasing-a-phone-number.md): How to search for available phone numbers by type, area code, or pattern and add one to your VozAgent account.
- [Account & Business Profile](https://docs.vozagent.ai/help/settings/account-and-business-profile.md): Learn how to set up your personal profile, business information, services, appointment settings, and team directory in VozAgent.
- [Activity Log](https://docs.vozagent.ai/help/settings/activity-log.md): Learn how to view and understand your organization's activity log -- a chronological record of actions, logins, and changes.
- [Billing & Subscription](https://docs.vozagent.ai/help/settings/billing-and-subscription.md): Learn about VozAgent subscription plans, pricing, call credits, top-ups, and how to manage your billing.
- [Business Services](https://docs.vozagent.ai/help/settings/business-services.md): Learn how to add and manage the services your business offers so your AI assistant can discuss them accurately with callers.
- [Company Directory](https://docs.vozagent.ai/help/settings/company-directory.md): Learn how to manage your company directory -- the team members your AI assistant can transfer calls to.
- [Notification Preferences](https://docs.vozagent.ai/help/settings/notification-preferences.md): Learn how to configure email, SMS, and in-app notifications in VozAgent to stay informed about calls, team activity, and billing.
- [Privacy & Data](https://docs.vozagent.ai/help/settings/privacy-and-data.md): Learn how to export your data, understand data retention policies, and manage your privacy settings in VozAgent.
- [Security Settings](https://docs.vozagent.ai/help/settings/security-settings.md): Learn how to change your email, update your password, enable two-factor authentication, and monitor account activity in VozAgent.
- [Team Members & Roles](https://docs.vozagent.ai/help/settings/team-members-and-roles.md): Learn how to invite team members, assign roles, and manage user access in your VozAgent organization.
- [Two-Factor Authentication](https://docs.vozagent.ai/help/settings/two-factor-authentication.md): How to set up and manage two-factor authentication (2FA) to add an extra layer of security to your VozAgent account.
- [Calendar Integration Issues](https://docs.vozagent.ai/help/troubleshooting/calendar-integration-issues.md): Troubleshooting calendar sync problems, OAuth authorization errors, and appointments not appearing.
- [Call Quality Tips](https://docs.vozagent.ai/help/troubleshooting/call-quality-tips.md): Tips for getting the best call quality and voice clarity with your VozAgent AI assistant.
- [Campaign Not Running](https://docs.vozagent.ai/help/troubleshooting/campaign-not-running.md): Troubleshooting campaigns that are stuck in draft or scheduled status, calls not going out, and contact issues.
- [Common Issues and Solutions](https://docs.vozagent.ai/help/troubleshooting/common-issues.md): Fixes for common VozAgent problems including phone not ringing, assistant not answering, and calendar not syncing.
- [Getting Support](https://docs.vozagent.ai/help/troubleshooting/getting-support.md): How to get help from the VozAgent team, report bugs, and find answers to your questions.
- [Knowledge Base Sync Issues](https://docs.vozagent.ai/help/troubleshooting/knowledge-base-sync-issues.md): Troubleshooting knowledge base items that aren't updating, files stuck in processing, and sync failures.
- [Phone Number Issues](https://docs.vozagent.ai/help/troubleshooting/phone-number-issues.md): Troubleshooting phone number provisioning problems, numbers not ringing, and carrier-related issues.
- [Webhook and API Issues](https://docs.vozagent.ai/help/troubleshooting/webhook-and-api-issues.md): Troubleshooting webhooks not receiving data, API authentication errors, and rate limiting.
- [Creating a Widget](https://docs.vozagent.ai/help/widgets/creating-a-widget.md): How to create a widget key for your assistant and choose the right mode for your website.
- [Installing and Customizing Your Widget](https://docs.vozagent.ai/help/widgets/installing-and-customizing.md): How to customize your widget's appearance and behavior, configure intake questions, and embed it on your website.
- [Managing Widget Keys](https://docs.vozagent.ai/help/widgets/managing-widget-keys.md): Learn how to view, update, and delete widget keys for your VozAgent assistants.
- [Widget Modes Explained](https://docs.vozagent.ai/help/widgets/widget-modes.md): Understand the differences between Chat, Voice, and Chat & Voice widget modes and choose the best one for your website.
- [Widgets Overview](https://docs.vozagent.ai/help/widgets/widgets-overview.md): What widgets are, how they work, and how they help you capture leads and support customers directly from your website.

## OpenAPI Specs

- [openapi](https://docs.vozagent.ai/api-reference/openapi.json)