Overview
VozAgent enables you to deploy AI voice assistants that can handle real phone calls. Whether customers are calling you or you’re reaching out to leads, VozAgent manages the entire conversation intelligently.Inbound Calls
When a customer calls your VozAgent phone number, the AI assistant answers immediately with a personalized greeting. The assistant can:- Answer questions about your services, pricing, and availability
- Collect caller information (name, email, address, project details)
- Book appointments directly into your calendar
- Transfer calls to team members when needed
- Qualify leads and capture project requirements
Inbound Assistant Features — Inbound assistants are optimized for answering calls, qualifying leads, and providing information about your business 24/7.
Outbound Calls
VozAgent can also make outbound calls on your behalf. Perfect for:- Following up with leads who filled out a form
- Appointment reminders and confirmations
- Re-engaging past customers with special offers
- Running campaigns to a list of contacts
Outbound Assistant Features — Outbound assistants can be triggered via API, scheduled campaigns, or automated workflows from your CRM.
Phone Number Setup
To receive and make calls, you’ll need to connect a phone number to your assistant. VozAgent supports multiple telephony providers:- Twilio: The most popular option with global coverage
- Telnyx: Cost-effective alternative with great call quality
- Vonage: Enterprise-grade telephony option