Documentation Index
Fetch the complete documentation index at: https://docs.vozagent.ai/llms.txt
Use this file to discover all available pages before exploring further.
Overview
Knowledge bases are collections of information your assistant can reference during conversations. This enables your AI to answer questions about your specific business, services, pricing, and more. When a caller asks a question, the assistant searches the knowledge base for relevant information and uses it to provide accurate, business-specific answers.Why Knowledge Matters — Without a knowledge base, your assistant can only provide generic responses. With knowledge, it becomes an expert on your business — answering questions about your specific services, pricing, availability, and policies.
Website Extraction
The easiest way to create a knowledge base is to let VozAgent extract information from your website. During onboarding or in settings, you can provide your website URL and VozAgent will:- Crawl your website pages
- Extract key business information
- Create a knowledge base automatically
- Generate a summary for your assistant’s context
Automatic Knowledge — Website-extracted knowledge bases are automatically attached to new assistants, so every assistant you create already knows about your business.
Documents
You can also upload documents to create knowledge bases:- PDF files: Service guides, pricing sheets, FAQs
- Text files: Scripts, policies, procedures
- URLs: Additional web pages to include
Managing Knowledge — Access the Knowledge page in your dashboard to create, edit, and manage knowledge bases.
Attaching to Assistants
Knowledge bases can be attached to one or more assistants:- Go to your assistant’s settings
- Find the Knowledge section
- Select which knowledge bases to attach
- Save changes