> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vozagent.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Setting Up Your First Phone Number

> How to get a phone number in VozAgent and assign it to your AI assistant.

Your AI assistant needs a phone number to receive (and make) calls. VozAgent lets you search for and get phone numbers directly from the platform, then assign them to your assistants.

## Getting a Phone Number

1. Go to **Phone System** in the Admin section of the sidebar.
2. Click **Add Phone Number** in the top right corner.

This opens the number search panel where you can find a number that fits your business.

### Search Options

* **Number Type** -- Choose between:
  * **Local** -- A standard local number with a specific area code
  * **Mobile** -- A mobile number
  * **Toll-Free** -- A toll-free number (800, 888, etc.)
* **Area Code** -- Enter a 3-digit area code to find numbers in your local area (e.g., 305 for Miami, 212 for New York). This is optional.
* **Contains Pattern** -- Search for numbers containing specific digits (e.g., "555"). This is optional.

Click **Search** to see available numbers.

### Choosing a Number

Search results show each number along with its capabilities (Voice, SMS) and location. Click **Get Number** next to the one you want.

You'll see a confirmation dialog showing the number you're about to get. Click **Confirm** to proceed.

> **Note:** Each plan includes a set number of phone numbers. If you've reached your plan limit, you can either upgrade your plan or add an extra number as an add-on (\$5/month per number).

## Assigning a Phone Number to an Assistant

Once you have a phone number, you need to connect it to an assistant so it knows what to do when a call comes in.

1. On the **Phone System** page, click on the phone number you want to configure.
2. In the **Inbound Settings** section, select an assistant from the **Assistant** dropdown.
3. Optionally, set a **Fallback Destination** -- a phone number to forward calls to if the assistant is unavailable.
4. Click **Save Changes**.

### Inbound vs. Outbound Settings

Each phone number has separate settings for inbound and outbound use:

* **Inbound Settings** -- Which assistant answers incoming calls on this number, plus a fallback forwarding number.
* **Outbound Settings** -- Which assistant and phone number to use when making outbound calls from campaigns.

You can assign different assistants for inbound and outbound on the same number.

### Other Settings

* **Phone Number Label** -- Give the number a friendly name like "Main Office Line" or "After-Hours Line" for easy reference.
* **SMS Enabled** -- Toggle SMS messaging on or off for the number (available for Twilio numbers).

## How to Use Your Number

There are two main ways to put your VozAgent number to work:

* **Forward your existing business number** -- Set up call forwarding from your current business phone to your VozAgent number. This way, callers dial your existing number and your AI assistant picks up.
* **Use it as a direct line** -- Give out your VozAgent number directly as your business line.

Your AI assistant will answer all incoming calls automatically, 24/7.

## Next Steps

Now that your assistant has a phone number, it's ready to take calls. You might also want to:

* **[Add contacts](/help/getting-started/adding-your-first-contact)** to your contact list for outbound campaigns
* **[Check your dashboard](/help/getting-started/understanding-your-dashboard)** to see call analytics as they come in