> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vozagent.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Knowledge Bases

> Make your assistants smarter by giving them access to your business information.

## Overview

Knowledge bases are collections of information your assistant can reference during conversations. This enables your AI to answer questions about your specific business, services, pricing, and more.

When a caller asks a question, the assistant searches the knowledge base for relevant information and uses it to provide accurate, business-specific answers.

<Note>
  **Why Knowledge Matters** — Without a knowledge base, your assistant can only provide generic responses. With knowledge, it becomes an expert on your business — answering questions about your specific services, pricing, availability, and policies.
</Note>

## Website Extraction

The easiest way to create a knowledge base is to let VozAgent extract information from your website. During onboarding or in settings, you can provide your website URL and VozAgent will:

* Crawl your website pages
* Extract key business information
* Create a knowledge base automatically
* Generate a summary for your assistant's context

<Note>
  **Automatic Knowledge** — Website-extracted knowledge bases are automatically attached to new assistants, so every assistant you create already knows about your business.
</Note>

## Documents

You can also upload documents to create knowledge bases:

* **PDF files:** Service guides, pricing sheets, FAQs
* **Text files:** Scripts, policies, procedures
* **URLs:** Additional web pages to include

<Note>
  **Managing Knowledge** — Access the **Knowledge** page in your dashboard to create, edit, and manage knowledge bases.
</Note>

## Attaching to Assistants

Knowledge bases can be attached to one or more assistants:

* Go to your assistant's settings
* Find the Knowledge section
* Select which knowledge bases to attach
* Save changes

You can attach multiple knowledge bases to a single assistant, and the same knowledge base can be shared across multiple assistants.

<Tip>
  **Pro Tip** — Keep your knowledge bases focused. Instead of one massive knowledge base, create separate ones for different topics (services, pricing, policies) and attach only what each assistant needs. [Learn about Assistants](/developers/docs/assistants)
</Tip>